We Provide Best Policies

privacy policy

Speak Clinic's privacy policy aims to protect information and ensure the confidentiality of their data.

Personal information is stored securely and is only accessible to authorized individuals.

It also explains how information is used and stored, as well as the rights of parents to control their children's information.

Quality Policy

Speak Clinic is committed to providing high quality services that meet needs.

The policy is based on precise standards for evaluating performance and quality

where periodic reviews are conducted to ensure improvement of services and the provision of the best possible care.

This includes continuous training of staff and adherence to the latest practices and technologies in the field of rehabilitation.

Training and Development Policy

Speak Clinic supports the continuous professional development of all staff by providing specialized training programs.

These programs aim to enhance the skills and knowledge needed to keep up with developments in the fields of speech, language and rehabilitation.

The clinic also encourages participation in workshops and conferences to enhance practical experience.

Scientific research policy

At Speak Clinic, we are committed to applying the latest scientific and research findings in the

field of auditory and speech rehabilitation to ensure the provision of the best rehabilitation services.

We rely on continuous research in the fields of language and cognitive development of children

and the development of innovative techniques in diagnosis and rehabilitation.

Complaints Policy

Speak Clinic provides a clear and effective mechanism for making and resolving complaints.

Children and their families are encouraged to report any issues or concerns about the services provided,

Complaints are dealt with seriously and promptly. This policy aims to improve the overall experience and build trust in the services.

Children's dignity

Respect for the dignity of children is a core value at Speak Clinic.

All children are treated with the utmost respect and understanding,

which contributes to creating a safe and supportive environment that encourages recovery and progress.

Confidentiality

Speak Clinic attaches utmost importance to maintaining the confidentiality of personal information.

It is emphasized that all data and information relating to children are treated with the utmost confidentiality,

and are not disclosed except with the consent of the parents or in accordance with applicable laws.

Professionalism

Speak Clinic strives to adhere to the highest standards of professionalism in all aspects of work.

This includes providing services with seriousness and care, and adhering to professional ethics,

which enhances trust and ensures the provision of excellent care.

Social Responsibility

Participation in community activities is an essential part of Speak Clinic’s philosophy.

The clinic aims to support the local community by providing free services, organizing awareness workshops,

and participating in events that promote awareness of the importance of speech, language and comprehensive rehabilitation.

Regular meetings

Speak Clinic regularly schedules meetings to review policies and procedures within the clinic.

These meetings are held regularly to ensure that policies are updated in line with the

latest practices in the fields of hearing, speech and comprehensive rehabilitation.

All relevant teams are invited to ensure the exchange of ideas and foster collaboration between different departments.

Performance Evaluation

Speak Clinic adopts a precise mechanism for evaluating the performance of employees on a regular basis.

This mechanism includes a comprehensive review of the extent to which the objectives set for each employee are achieved,

with constructive feedback provided to help improve performance. Individual sessions are also held to discuss

development areas and training opportunities, to ensure the highest levels of quality in service delivery.

Internal communication channels

Speak Clinic adopts an effective internal communication system that aims to enhance cooperation between all employees and management.

Live meetings and team applications are used as the main means of communication,

to ensure regular workflow and easy and fast exchange of information.

Communication with parents

Speak Clinic places utmost importance on effective communication with parents.

A dedicated team is assigned to answer inquiries and follow up on the rehabilitation process,

either by phone or digital applications.

Regular meetings are also organized with families to provide them with updates

and provide the necessary guidance to support the rehabilitation process.